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At capacityVenture Capital

Venture Capital, Real Estate, and Everything In Between: A Dinner for Investors and Operators at the Cross Section of Real Estate and Technology

Eli Elefant

Join Eli Elefant, CEO of PBC USA, for an intimate dinner with industry professionals in the realm of fintech, prop-tech, real estate and capital markets.

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Tuesday, November 19, 2019 at 6:30 PM

New York, NY

Confirmed guests

David Hirsh
Avner Mendelson
Jonathan Bennett
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Press Purchase: Creating a Consumer Experience that Encourages Conversion

Jennifer Dwork

Jennifer Dwork, VP,eCommerce and Marketing at Aerosoles,  hosts an invite-only event for eCommerce leaders looking to discuss their digital tech stack and how they can create the smoothest user experience possible. 


How do you attract customers and cross the finish line with them? We all create wish lists online and fill our shopping carts, but we don't always press purchase. Join this thoughtful peer discussion on strategies and best practices for minimizing friction in your checkout process to boost conversions and enhance the user experience on any device. We’ll also explore cross-border commerce and the best ways to serve an international customer base.  

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Wednesday, November 20, 2019 at 6:30 PM

New York, NY

Confirmed guests

Richard Adams
Jillian Smith
Tracy Heller
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Delivering Customer Experiences: A Support Transformation that Drives Business Results

Jeff Shah

Jeff Shah, Executive Director, Customer Care at The New York Times, hosts an invite-only dinner for customer leaders to discuss delivering support experiences by empowering support agents with the tools they need to be more efficient – and how these strategies have proven to be foundational to the success of customer care operations.


Join us for a fun night of drinks, dinner and valuable conversation as we discuss tackling what it takes to shape the success  of your customer service transformation.

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Tuesday, December 03, 2019 at 6:30 PM

New York, NY

Confirmed guests

Peggy Taber
Hank Reinhart

How Did We Do? Creating Processes that Constantly Improve the Customer Service Experience

Aaron McElroy

Aaron McElroy, Global Head of Scalable Customer Success  at Square,  hosts an invite-only dinner for customer support executives to discuss insights and tactics for improving the customer service experience. 


A good customer service experience means the difference between repeat business and a churned buyer. It's the ultimate opportunity to take a frustrated customer and make them a brand loyalist. Customers, however, are constantly changing their expectations of what good service looks like. Gather with other leaders to share processes, tools, messaging and more to consistently match the customer service experience with customer expectation. 

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Tuesday, December 03, 2019 at 6:30 PM

San Francisco, CA

Confirmed guests

Jeff Terrell

Building a Digital Experience: Captivating Customers in New and Unimagined Ways

Lydia Gilbert

 Lydia Gilbert, Co-Founder of Dia&Co, hosts an invite-exclusive dinner for eCommerce executives to share experiences, philosophies, and insights around designing a robust yet nimble digital experience that will attract, and then keep customers coming back.


No eCommerce or retail company is without competition in a rapidly growing consumer market. Join us for a discussion around empowering all your teams with strategies and tools that unleash the creative potential across your entire organization, that make your company stand out from your competitors.

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Wednesday, December 04, 2019 at 6:30 PM

New York, NY

Confirmed guests

Louis Hunt
Rahim Lakhani
Matthew Proctor
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When Lives Hang in the Balance: Managing Tradeoffs between Security, Safety, and Growth

Isaac Silverman

Isaac Silverman, former Head of Rider Growth at Uber, hosts an invite-only dinner for product leaders to share insights around reconciling the perceived trade-offs between security & safety and company growth.


Building a frictionless product experience is a critical part of converting new users and increasing lifetime value for your company. Yet, weeding out bad actors often involves adding friction and losing some of those high quality customers in the process. How should you strike the balance when the security & safety of your users - and perhaps your business - is on the line? Join us for a fun night of drinks, dinner and a valuable conversation tackling this balance.

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Wednesday, December 04, 2019 at 6:30 PM

San Francisco, CA

Confirmed guests

Teza Mukkavilli
Aaron Severs
Matt Darling
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We're building an authentic community of professionals that powers life-changing relationships. To become part of our community, attend events, and browse our complete list of Voray events, sign up below.

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